Generally, phones are answered between 9:00AM and 5:00PM Eastern time,
Monday through Friday. Your call may be answered by our voice-mail system,
in which case, you should expect a reply within 24 hours. Urgent calls should
be directed to the mobile number.
Voice line: 613-542-5928
Mobile phone: 613-530-0130
Fax line: 613-542-9836
E-mail messages will generally be answered within 24 hours. Unfortunately, due to the high volume of junk e-mail being sent on the Internet today, our filters may direct your message into a trash directory. (Detecting junk e-mail doesn't seem to be a science yet.) If you have not received a reply within 24 hours, please try again - making sure your Subject: line and the body of your email do not promise untold riches, cheap mortgages or drugs, women with inadequate clothing budgets, or devices for altering the size and shape of various body parts.
Information requests.
Support requests.